Dispatcher

Lawton, OK
Part Time to Full Time
Mid Level
About Us:
LAT’s is a leading transportation organization committed to providing reliable and efficient bus services to our community. We are currently seeking a dedicated and experienced individual to join our team as a Bus Dispatcher!

Pay: $17.50
Shift: You could be scheduled any time between the hours of 5am – 8pm Monday - Friday. (Typically 8 hour shifts). Some Saturdays may be required.
You will be eligible for benefits after 60 days!


Job Responsibilities:
  1. Communication:
    • Serve as the primary point of contact for communication between drivers, passengers, and relevant personnel.
    • Utilize communication tools to relay important information to drivers.
  2. Monitoring Operations:
    • Monitor real-time bus statuses and address disruptions or delays promptly.
    • Keep accurate records of bus locations, arrivals, and departures.
  3. Problem Resolution:
    • Respond to issues such as traffic delays, mechanical problems, and other disruptions.
    • Provide support to drivers in handling unforeseen circumstances.
  4. Customer Service:
    • Assist passengers with inquiries, complaints, and other bus service-related issues.
    • Provide information on schedules, routes, and fare details.
  5. Data Management:
    • Maintain organized records of bus schedules, routes, and operational data.
    • Generate reports on performance metrics and other relevant information.
  6. Emergency Response:
    • Coordinate responses to emergencies or accidents involving buses.
    • Work with emergency services and law enforcement as needed.
  7. Technology Utilization:
    • Use computerized systems and software for managing bus schedules, routes, and information.
Qualifications:
  • Proven experience in bus dispatching or a related field preferred.
  • Familiarity with transportation logistics and scheduling software preferred.
  • Strong organizational and communication skills.
  • Knowledge of Microsoft office and familiarity with computers.
  • Ability to handle stressful situations and make quick, informed decisions.
  • You are required to obtain Full CDL with Passenger Endorsement.

LATS is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

 
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